Interview - Aquastar Interview IDAH Machinery
This interview is published in Aquastar Magazine in May 2021
"Almost 80% of our sales come from the testimony and
recommendation of our customer, we let the quality of our machines speak
for itself."
We envision our company becomes a reliable partner for our customers by producing high technology, operator-friendly, and safe machinery.
In Idah, we try always try to provide the latest innovation,
engineering, manufacturing of high-quality machinery, and the most
important professional service for our customers. We take service as the
core value and establish an IDAH innovation center to connect customers'
needs from feed ingredients, formulas, manufacturing, and plant
construction to production. Through our Idah Innovation Center, people
who are related to the industry chain (feed mills, farmers, formulators,
etc.) can come to us and customize their own products.
Our main focus is to get close to our customers. To achieve
that, we opened new representative offices in India and Thailand to
provide better service for our customers.
In the last 10
years, we accomplished great milestones on our journey. As the founder
of the postconditioning system in shrimp feed, we are proud to announce
that we have redefined the post-conditioning process by incorporating a
carousel dryer in the system. Moisture has a serious impact on your
product quality and cost price levels, and profits for your business.
The addition of a carousel dryer gives you precise moisture control in
your feed by keeping moisture uniformity. Together with the drying
result consistency–in-time, it will determine the target average
moisture content.
The concept of a Carousel dryer enables
you to have the most effective heat exchange, thus, lowering the air
exhaust volume. Lower exhaust volume means lower cost needed for odor
treatment.
Last year when the Covid-19 hit most of the countries
around the world, we are grateful that Taiwan is one of the countries
that can control the virus from spreading. The work in our company never
stop, we continue to provide full service to our Customers.
Idah was founded in 1974 when the aquaculture business is booming in
Taiwan. Over the years there are many great milestones that we have
achieved. In the 1980s we developed the first feed extrusion and also
introduced the post-conditioning system for shrimp feed, which has since
become essential processing equipment in the shrimp feed production line
throughout Asia. In the 1990s we established an extrusion research
center for textured vegetable protein. This research facility is the
fundamentals of the Idah Innovation Centre that was opened in 2016.
Over the years, the incorporation of many new technologies
and manufacturing machines have helped to shape the company, we can
provide consultancy, services, complete machines, turnkey solutions, and
spare parts for our customers.
We believe that the traditional way of marketing still works. What we do
for marketing includes exhibitions, websites, and making webinars.
How we strive in the feed machinery market depends on what
value we can bring to our customers. To provide optimal value for our
customers. Idah always offers high-quality and robust machinery with
technology that can last for a long time. Almost 80% of our sales come
from the testimony and recommendation of our customer, we let the
quality of our machines speak for itself. We helped Customers produce
good feed to achieve long-term success in the market. We take pride to
provide service for our customers.
One of the necessities of humans is food. With the increase of the human
population, demand for food will drive feed businesses to continue
growing. By providing high-quality machinery and services, we support
the feed manufacturer to produce feed efficiently. So to say, feed
milling is our way to contribute to the world.
When customers come to us, it is our goal to provide
professional and refined service for our customers. Idah promises to
become a reliable partner in the food, feed, and biofuel industry.
Our company is led by Mr. Danny Chang, our General Manager. In the last
5 years, our company constantly undergoes revolutionary breakthroughs in
research and development, using scientific data to develop new
techniques and technologies in producing robust and tailored machinery
for food, feed, and biofuel industries.
Our philosophy of research and development revolves on our
Idah Innovation Center. This Innovation Center is the center of our
collective wisdom, we have collected the experience from our customers,
Idah expert team, and experts from Taiwan, Europe, and the US in order
to keep us one step ahead of our competitors.
According to some reports in 2021, the shrimp export from India is decreased due to the Covid-19 and trading dispute due to border dispute with China. But one thing needs to be noted, the price of shrimp has slightly increase compared to 2019. In the long run, looking at the production capacity, future capacity expansion, and low production cost in India, I believe that India will bounce back sooner than we expect.
We envision our company becomes a reliable partner for our customers by producing high technology, operator-friendly, and safe machinery. We are actively researching utilizing old technology and incorporating new technology in our machines. We strive to develop intelligent equipment and control systems that can bring exceptional results for our customers. The ultimate goal is to make our Customers always one step ahead in the market.